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Considering replacement windows?

Window replacement is a big undertaking, and we understand you might have some questions. We answered some of the most common questions we receive to make your projects easier.

We offer a variety of top-of-the-line window brands. Your exterior design consultant will discuss all your options at the time of your appointment.

We understand this might be inconvenient for homeowners who have busy schedules. However, choosing replacement windows is a big decision, and we want to make sure all homeowners agree on the windows they’re purchasing.

Yes! Our replacement windows are custom-made to fit your home, so you can design them however you choose. We offer hundreds of style and color options that can be customized with different add-ons, including interior and exterior capping, grids, and window glass patterns.

All Window Nation replacement windows are custom-made, so there’s no “one-price-fits-all” cost to our windows. Your exterior design consultant will discuss pricing at the time of your appointment.

Our replacement windows are custom-made to fit your home, and it’s important that we come out to measure your windows and discuss your project before providing any pricing.

Explore our window options

Questions about your window window project?

We’re glad you chose Window Nation for your home improvement project. We understand you might have some questions about your windows once they’ve been installed. We answered a few of the most common questions we receive below. However, if you have any additional questions, don’t hesitate to contact our Service & Warranty team at 888-217-9582.

It typically takes six to eight weeks from the time you purchase your windows to the time they are installed. However, some projects might take longer depending on factors such as the style or quantity of windows ordered. If any delays occur, a member of our team will contact you with updates on your project.

Some condensation is normal and will evaporate with time. You can read this article on how to remove standard condensation. However, if you notice condensation between the panes or if it does not go away, please contact our service team.

Our service department is equipped to handle any issues you might have with your windows. Please call 866-217-9582 for more information.

We ask that you remove any fragile or valuable items, including chandeliers, paintings, and plates. All window treatments must also be removed – please be advised that these treatments might not fit after your windows have been installed.

We strive to respond to each customer within 24 hours of their initial phone call. However, sometimes it might take longer to get the resolution you need. If you haven’t had any response within 24 hours after your first phone call, please call our service and warranty team at 888-217-9582.

Warranty Details

We understand that things happen. Maybe your locks don’t work effectively anymore. Or your window won’t stay on track, but you can’t figure out why. Whatever the issue is, our goal is to save you money. Therefore, having a thorough understanding of your window warranty is important:

Warranties are agreements to address any issues with your windows during a specific time frame. Our warranties vary based on the windows your select.

Yes. All our windows have warranties. Don’t forget to keep the stickers that are placed on your windows. Some homeowners prefer to hold on to them in a safe place instead of having them on the windows.

Your warranty accounts for lifetime coverage on parts, but it may not include installation. Warranty types vary based on the type of windows you select, but you have the option to add on features not offered in your designated warranty. Be sure to touch basis with our Service and Warranty department to receive for disclosure on what your warranty will cover.

Yes. Your windows will be under warranty for as long as you own the home. If you decide to sell your house, we provide additional time for the new homeowner.

The biggest mistake is to assume that a warranty will cover anything, simply because you have one. Warranties vary: read what your warranty covers to eliminate any confusion about what your manufacturer will or will not cover.

Homeowner Resources

Helpful resources for your home improvement project

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Window Replacement Materials Does Vinyl Works Best For You?

Vinyl, wood, composite, and fiberglass each have unique characteristics and perform differently. Learn which one is best for you.

Read the article
mold-on-a-window
Black Mold Removal and Prevention for Windows

Dealing with black mold on your windows? Check out our comprehensive guide on how to prevent, and remove black mold.

Read the article
Spring April May Home Image
Embrace Spring and Upgrade Your Windows for April Showers and May Pollen

Don't settle with poor air quality in your home. Learn how custom windows can help keep industrial or natural pollutants out of your home.

Read the article

Frequently Asked Questions

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